![]() ![]() *Phone support for accounts with both R-Series and E-Series is only available Monday to Friday, 9:00 AM - 5:00 PM EST. ![]() *Some issues require relevant partner/department involvement and may take additional time to resolve. The Billing department can assist you with any questions about your Lightspeed account, like increasing the number of registers associated with your account or updating your payment information. Get help by phoneĬall us to modify your subscription, speak to Support or another department, or inquire about billing, invoices, or contracts.īefore connecting to a representative, you’ll need to select the relevant department for your call: *Chat support for accounts with both R-Series and E-Series is available in-app from Monday to Friday at all hours. You can also chat from within your Lightspeed Retail account by signing in on a web browser, clicking Help at the bottom-left of the main menu and then clicking the Chat with us to open the chat window. Start a chat with one of our Support agents directly from the help center by clicking Chat at the bottom-right of the screen. If your query is a little more complicated and you can't find the answers you need on the Help Center, our Retail Support team is here to assist you. You can search for specific articles, browse topics, and learn about new features all from within the Help Center.įor information on how to make the most of the Help Center, refer to our Using the Lightspeed Retail (R-Series) Help Center article. Here is a list of our partners who offer products that we have affiliate links for.The Lightspeed Retail (R-Series) Help Center is the hub of knowledge for all things Retail POS (and where you are reading this article). While we work hard to provide accurate and up to date information that we think you will find relevant, Forbes Advisor does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Advisor. ![]() Second, we also include links to advertisers’ offers in some of our articles these “affiliate links” may generate income for our site when you click on them. This site does not include all companies or products available within the market. ![]() The compensation we receive for those placements affects how and where advertisers’ offers appear on the site. First, we provide paid placements to advertisers to present their offers. This compensation comes from two main sources. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. The Forbes Advisor editorial team is independent and objective. *Prices based on using monthly Lightspeed Payments as a processor. Deposits take two business days after the sale is made. Keyed transactions are 2.6% plus 30 cents per transaction. Lightspeed charges 2.6% plus 10 cents for card-present transactions. In addition to its monthly pricing, there are credit card transaction fees. Features include dedicated unlimited personalized onboarding, consultation services and application programming interface (API) support.
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